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Supervision in the Hospitality Industry
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Supervision in the Hospitality Industry Hardback - 2011

by John R. Walker; Jack E. Miller

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From the publisher

Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.

Details

  • Title Supervision in the Hospitality Industry
  • Author John R. Walker; Jack E. Miller
  • Binding Hardback
  • Edition [ Edition: Seven
  • Pages 506
  • Volumes 1
  • Language ENG
  • Publisher Wiley, Hoboken, NJ
  • Publication date 2011-12
  • Illustrated Yes
  • ISBN 9781118071786 / 1118071786
  • Weight 2.24 lbs (1.02 kg)
  • Dimensions 9.3 x 7.6 x 1.2 in (23.62 x 19.30 x 3.05 cm)
  • Category Business / Economics / Finance
  • Library of Congress subjects Hospitality industry - Personnel management, TECHNOLOGY & ENGINEERING / Food Science
  • Library of Congress Catalogue Number 2011042401
  • Dewey Decimal Code 647.906

About the author

John R. Walker, DBA, CHA, FMP, is a Fulbright Senior Specialists and the McKibbon Professor of Hotel and Restaurant Management in the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee.
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Supervision in the Hospitality Industry
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Supervision in the Hospitality Industry

by Walker, John R., Miller, Jack E.

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Supervision in the Hospitality Industry
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Supervision in the Hospitality Industry
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Supervision in the Hospitality Industry

by Walker, John R., Miller, Jack E

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Supervision in the Hospitality Industry
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Supervision in the Hospitality Industry

by Walker, John R.; Miller, Jack E.

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Edition
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ISBN 10 / ISBN 13
9781118071786 / 1118071786
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Supervision in the Hospitality Industry
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Supervision in the Hospitality Industry

by Walker, John R

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Supervision in the Hospitality Industry

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Supervision in the Hospitality Industry

by Walker, John R.; Miller, Jack E.

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ISBN 10 / ISBN 13
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