BIBLIO is the largest independent book marketplace in the world, with over 100 million books.

Skip to content

Listen or Die: 40 Lessons That Turn Customer Feedback into Gold
Stock photo: cover may vary

Listen or Die: 40 Lessons That Turn Customer Feedback into Gold Paperback - 2018

by Sean McDade

Add to wish list

Reader reviews for Listen or Die: 40 Lessons That Turn Customer Feedback into Gold

From the publisher

In this interconnected world dominated by social media, consumers' voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive...or eventually die. No matter what industry you're in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops!In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the process-from understanding customer centricity to rallying executive support to asking customers the right questions-Sean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold.In just a few hours, you'll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. It's time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.

Details

  • Title Listen or Die: 40 Lessons That Turn Customer Feedback into Gold
  • Author Sean McDade
  • Binding Paperback
  • Pages 360
  • Volumes 1
  • Language ENG
  • Publisher Lioncrest Publishing
  • Publication date 2018-05-22
  • ISBN 9781544510798 / 1544510799
  • Weight 1.01 lbs (0.46 kg)
  • Dimensions 8.5 x 5.5 x 0.8 in (21.59 x 13.97 x 2.03 cm)
  • Category Business / Economics / Finance

More Copies for Sale

Listen or Die: 40 Lessons That Turn Customer Feedback into Gold
Stock photo: cover may vary

Listen or Die: 40 Lessons That Turn Customer Feedback into Gold

by McDade PhD, Sean

  • Used
  • Very good
Condition
Very good
ISBN 10 / ISBN 13
9781544510798 / 1544510799
Quantity available
1
Seller
Item price
A$8.58
Free Delivery to USA

Show details

Description:
Lioncrest Publishing. Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Add to wish list
Item price
A$8.58
Free Delivery to USA
Listen or Die: 40 Lessons That Turn Customer Feedback into Gold

Listen or Die: 40 Lessons That Turn Customer Feedback into Gold

by McDade PhD, Sean

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9781544510798 / 1544510799
Quantity available
1
Seller
Item price
A$11.71
Free Delivery to USA

Show details

Description:
Lioncrest Publishing, 2018. Paperback. Good. Disclaimer:Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Add to wish list
Item price
A$11.71
Free Delivery to USA
Listen or Die: 40 Lessons That Turn Customer Feedback into Gold

Listen or Die: 40 Lessons That Turn Customer Feedback into Gold

by Sean McDade Phd

  • New
  • Paperback
Condition
New
Binding
Paperback
ISBN 10 / ISBN 13
9781544510798 / 1544510799
Quantity available
10
Seller
Item price
A$40.89
A$19.13 Delivery to USA

Show details

Description:
Paperback / softback. New.
Add to wish list
Item price
A$40.89
A$19.13 Delivery to USA
Listen or Die: 40 Lessons That Turn Customer Feedback into Gold
Stock photo: cover may vary

Listen or Die: 40 Lessons That Turn Customer Feedback into Gold

by McDade PhD, Sean

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9781544510798 / 1544510799
Quantity available
1
Seller
Item price
A$53.35
Free Delivery to USA

Show details

Description:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Add to wish list
Item price
A$53.35
Free Delivery to USA