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Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for
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Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence Paperback - 2003 - 12th Edition

by Mark Graham Brown

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How to Interpret the Baldrige Criteria for Performance Excellence

The twelfth edition for the 2003 Baldrige criteria provides you with the best understanding of this exhaustive quality program. Written in an easy-to-understand format by one of the best-known authorities on the Baldrige criteria, Mark Graham Brown, it is the most recognized reference in its field. The book illustrates the key relationships that exist among the criteria and details how the scoring scale operates, both critical aspects of writing a Baldrige Award application.

The book provides a clear and concise explanation on how to prepare for a site visit, its purpose, what a Baldrige examiner looks for, and the questions typically asked during the visit. As well, the new edition includes a list of state awards based on the Baldrige criteria. The awards are organized by state for easy reference.

Details

  • Title Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence
  • Author Mark Graham Brown
  • Binding Paperback
  • Edition number 12th
  • Edition 12
  • Pages 338
  • Volumes 1
  • Language ENG
  • Publisher Productivity Press, New York, NY
  • Publication date March 2003
  • Illustrated Yes
  • ISBN 9781563272905 / 1563272903
  • Weight 1.83 lbs (0.83 kg)
  • Dimensions 11.02 x 8.54 x 0.78 in (27.99 x 21.69 x 1.98 cm)
  • Category Business / Economics / Finance
  • Library of Congress Catalogue Number 95642367
  • Dewey Decimal Code 658.401

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Baldrige Award Winning Quality - 12th Edition: How to Interpret the Baldrige Criteria for...
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Baldrige Award Winning Quality - 12th Edition: How to Interpret the Baldrige Criteria for Performance Excellence

by Mark Graham Brown

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ISBN 10 / ISBN 13
9781563272905 / 1563272903
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Item price
A$99.75
Free Delivery to USA