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The Art and Science of Dealing with Difficult People
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The Art and Science of Dealing with Difficult People Hardback - 2011 - 1st Edition

by David Brown

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Reader reviews for The Art and Science of Dealing with Difficult People

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In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.

Brown's philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, while at the same time asking leaders to reflect and make self-adjustments which will facilitate a more efficient work space. Readers will gain a deeper understanding of how their employees view management personnel, what leadership skills are most effective, and how to ensure two-way communication. Using Brown's tried and true tools, anyone can learn to focus on how to motivate, establish trust, and form a psychological contract.

Numerous case studies throughout allow readers to observe the concrete application of Brown's suggestions in real-life scenarios and complex situations, such as mergers and staff integration, information management, and more. In addition, The Art and Science of Dealing with Difficult People provides readers with skills drawn from an understanding of the basic fundamentals of human behavior.

Details

  • Title The Art and Science of Dealing with Difficult People
  • Author David Brown
  • Binding Hardback
  • Edition number 1st
  • Edition 1
  • Pages 128
  • Volumes 1
  • Language ENG
  • Publisher Skyhorse Publishing
  • Publication date 2011-11
  • Features Bibliography, Table of Contents
  • ISBN 9781616083632 / 1616083638
  • Weight 0.45 lbs (0.20 kg)
  • Dimensions 7.6 x 5 x 0.6 in (19.30 x 12.70 x 1.52 cm)
  • Category Business / Economics / Finance
  • Library of Congress subjects Interpersonal conflict, Psychology, Industrial
  • Library of Congress Catalogue Number 2011031807
  • Dewey Decimal Code 650.13

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The Art and Science of Dealing with Difficult People

The Art and Science of Dealing with Difficult People

by David Brown

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Skyhorse Publishing Company, Incorporated, 2011. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. An ex-library book and may have standard library stamps and/or stickers. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Art and Science of Dealing with Difficult People

by David Brown

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The Art and Science of Dealing with Difficult People

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Skyhorse Publishing Company, Incorporated. Used - Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Art and Science of Dealing with Difficult People

by Brown, David

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Skyhorse Publishing Company, Incorporated. Used - Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Art and Science of Dealing with Difficult People
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The Art and Science of Dealing with Difficult People

by Brown, David

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by Brown, David

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The Art and Science of Dealing With Difficult People
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The Art and Science of Dealing With Difficult People

by Brown, David

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ISBN 10 / ISBN 13
9781616083632 / 1616083638
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The Art and Science of Dealing with Difficult People
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The Art and Science of Dealing with Difficult People

by Brown, David

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The Art and Science of Dealing with Difficult People
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The Art and Science of Dealing with Difficult People

by Brown, David

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Hardcover
ISBN 10 / ISBN 13
9781616083632 / 1616083638
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