In the Common Interest II: Embracing Five Star Customer Service Hardback -

John Carona is the founder and CEO of Associa, the industry's largest community management company. His vast experience and industry expertise encompass all aspects of residential real estate, including the development, leasing, management, and maintenance of single- and multi- family communities. For more than 40 years, Associa has been an industry-leading innovator that has provided solutions designed to help communities thrive and achieve their vision. Under Mr. Carona's leadership, Associa achieved the Best Place to Work certification from Great Place to Work(R) and was named one of Dallas/Fort Worth's Best and Brightest Companies to Work For(R).

Mr. Carona has been a dedicated public servant, serving five terms in the Texas Senate and three in the Texas House of Representatives. He has been honored for his continued dedication to important issues, including public education, criminal justice, and economic development. He has been named "Champion of Free Enterprise," "Crime Fighter of the Year," and "Most Valuable Player--Texas Senate" as well as one of Texas' "Ten Best Legislators."

Mr. Carona has an unmatched business sense and leadership ability that allows him to constantly evolve and revolutionize the ever-changing community management business. While running a growing global business, contributing to several charitable organizations as well as operating his own nonprofit charity, Associa Cares, and authoring several books, Mr. Carona remains family-focused. Born and reared in Texas, he graduated from The University of Texas at Austin and now resides in Dallas with his wife, Helen. He is the loving father of five children and has eight grandchildren. An avid art collector, he enjoys traveling with his family, ranching, and hunting.