BIBLIO is the largest independent book marketplace in the world, with over 100 million books.

Skip to content

ITSM QuickStart Guide: The Simplified Beginner's Guide to ITSM
Stock photo: cover may vary

ITSM QuickStart Guide: The Simplified Beginner's Guide to ITSM Paperback - 2016

by Clydebank Technology

Add to wish list

Reader reviews for ITSM QuickStart Guide: The Simplified Beginner's Guide to ITSM

Write a review for this book

There are no reviews for this book yet. Be the first to write a review!

Your review will be anonymous unless you login or create an account first.

Overall rating
Remember: You’re rating the book as a work, not the seller or the condition of the specific copy you purchased!

Important Terms and Guidelines

  • Please focus on the book’s content and context. Also, add any personal comments as to how you enjoyed the book. Substantiate your likes and dislikes. You may make comparisons to other books.
  • Reviews must be at least 140 characters in length.
  • Please do not reveal critical plot elements.
  • This is not a help line. Contact customer support if you need help.
Your review must not include:
  • Obscenities, discriminatory language, or other insulting language not suitable for public domain
  • Advertisements, “spam” content, or references to other products, offers or websites.
  • Email addresses, URLs, phone numbers, physical addresses or other contact information.
  • Overly critical comments about other reviews or reviewers
  • Time-sensitive material (i.e. promotional tours, seminars, lectures, etc.)
  • Availability, price, or alternative ordering/shipping information

From the publisher

IT Service Management, Simplified


IT Service Management (ITSM) bridges the world of business with the world of technology. In ITSM For Beginners, ClydeBank Media traces the modern evolutions in information technology that precipitated the need and inspiration for ITSM.

The reader is treated to a comparative analysis of several ITSM philosophies and systematic components. From the core facets of ITIL (Information Technology Infrastructure Library) to more specialized ITSM frameworks such as ISO/IEC 20000 and eTOM, ITSM For Beginners offers readers a comprehensive look at the various theories and metrics that define ITSM.

In this book, Clydebank Media brings big ideas down to earth for the everyday reader. ITSM For Beginners is the perfect orientation guide for the IT Professional's first forays into the culture and language of ITSM. The book is also a great choice for non-technical professionals seeking a more fruitful and seamless interface with IT personnel and assets.

You'll Learn...

  • In-depth Summary and Analyses of core ITIL Life Cycle Phases and Sub-Components
  • Case Studies in ITSM Application
  • Getting Employees to "buy in" to ITSM by Implementing from the Bottom Up
  • Creating and Leveraging "Service Catalogues" to Clarify and Regiment IT Costs
  • The Capability Maturity Model and its Five Evolutionary Stages

Details

  • Title ITSM QuickStart Guide: The Simplified Beginner's Guide to ITSM
  • Author Clydebank Technology
  • Binding Paperback
  • Pages 110
  • Volumes 1
  • Language ENG
  • Publisher Clydebank Media LLC
  • Publication date 2016-01
  • Illustrated Yes
  • ISBN 9781945051081 / 1945051086
  • Weight 0.35 lbs (0.16 kg)
  • Dimensions 9 x 6 x 0.23 in (22.86 x 15.24 x 0.58 cm)
  • Category Business / Economics / Finance
Back to top↑

More Copies for Sale

ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
Stock photo: cover may vary

ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management

by Technology, ClydeBank

  • Used
  • Very good
Condition
Very good
Edition
Illustrated
ISBN 10 / ISBN 13
9781945051081 / 1945051086
Quantity available
1
Seller
BooksRun
Item price
A$7.22
Free Delivery to USA

Show details

Description:
ClydeBank Media LLC. Illustrated. Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Add to wish list
Item price
A$7.22
Free Delivery to USA
ITSM QuickStart Guide: The Simplified Beginner's Guide to ITSM
Stock photo: cover may vary

ITSM QuickStart Guide: The Simplified Beginner's Guide to ITSM

by Technology, Clydebank

  • Used
  • Very good
  • Paperback
Condition
Very good
Binding
Paperback
ISBN 10 / ISBN 13
9781945051081 / 1945051086
Quantity available
2
Seller
ThriftBooks
Biblio Top Seller
Item price
A$9.77
Free Delivery to USA

Show details

Description:
Clydebank Media LLC, 2016. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Add to wish list
Item price
A$9.77
Free Delivery to USA
ITSM QuickStart Guide : The Simplified Beginner's Guide to IT Service Management

ITSM QuickStart Guide : The Simplified Beginner's Guide to IT Service Management

by ClydeBank Technology

  • Used
  • as new
  • Paperback
Condition
New
Binding
Paperback
ISBN 10 / ISBN 13
9781945051081 / 1945051086
Quantity available
1
Seller
ThriftBooks
Biblio Top Seller
Item price
A$9.77
Free Delivery to USA

Show details

Description:
ClydeBank Media LLC, 2016. Paperback. As New. Disclaimer:An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
Add to wish list
Item price
A$9.77
Free Delivery to USA
ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
Stock photo: cover may vary

ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management

by Technology, ClydeBank

  • Used
  • Paperback
Condition
Used
Binding
Paperback
ISBN 10 / ISBN 13
9781945051081 / 1945051086
Quantity available
1
Seller
Ergodebooks
Item price
A$13.28
Free Delivery to USA

Show details

Description:
ClydeBank Media LLC, 2016-05-19. paperback. Used: Good. 6.00x0.25x9.00. Buy with confidence. Excellent Customer Service & Return policy.
Add to wish list
Item price
A$13.28
Free Delivery to USA
ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
Stock photo: cover may vary

ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management

by Technology, ClydeBank

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9781945051081 / 1945051086
Quantity available
1
Seller
Ausvora INC
Item price
A$15.40
Free Delivery to USA

Show details

Description:
ClydeBank Media LLC. paperback. Good. 9.5X6.5X1.5. Buy with confidence. Excellent Customer Service & Return policy.
Add to wish list
Item price
A$15.40
Free Delivery to USA
ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management

ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management

by Technology, ClydeBank

  • Used
  • Very good
  • Paperback
Condition
Very good
Binding
Paperback
ISBN 10 / ISBN 13
9781945051081 / 1945051086
Quantity available
1
Seller
World of Books Ltd
Item price
A$23.13
A$16.67 Delivery to USA

Show details

Description:
Paperback. Very Good.
Add to wish list
Item price
A$23.13
A$16.67 Delivery to USA
ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
Stock photo: cover may vary

ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management

by Technology, ClydeBank

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9781945051081 / 1945051086
Quantity available
1
Seller
Bonita
Item price
A$47.22
Free Delivery to USA

Show details

Description:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Add to wish list
Item price
A$47.22
Free Delivery to USA
Show all copies
Back to top↑

Please wait a moment while we load the requested page.