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Customer Centered Selling: Sales Techniques for a New World Economy
by Jolles, Rob
- Used
- Condition
- UsedLikeNew
- ISBN 10
- 143914463X
- ISBN 13
- 9781439144633
- Seller
-
Bensalem, Pennsylvania, United States
Payment Methods Accepted
About This Item
UsedLikeNew. Remainder mark
Synopsis
This revised edition of Robert Jolless classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies! When you have a process, you have a way of measuring what you are doing. When you can measure ityou can fix it!" Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the clients "Decision Cycle" and critical "Decision Points." Through the use of case studies, interactive activities, and job aids, anyonefrom a seasoned sales professional to a manager or parentcan not only learn the power to influence behavior, but can implement these ideas as well. Put to good use by Toyota, Disney, NASA, Nortel, General Electric, a dozen universities, and more than fifty financial institutions, Customer Centered Selling provides a step-by-step, consultative process that inspires as it teaches.
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Details
- Bookseller
- Phillybooks COM LLC
(US)
- Bookseller's Inventory #
- 531ZZZ00FML1_ns
- Title
- Customer Centered Selling: Sales Techniques for a New World Economy
- Author
- Jolles, Rob
- Book Condition
- New
- Quantity Available
- 1
- Binding
- Paperback
- ISBN 10
- 143914463X
- ISBN 13
- 9781439144633
- Publisher
- Free Press
- Place of Publication
- New York
- This edition first published
- 2009-09-15
Terms of Sale
Phillybooks COM LLC
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
About the Seller
Phillybooks COM LLC
Biblio member since 2018
Bensalem, Pennsylvania
About Phillybooks COM LLC
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Glossary
Some terminology that may be used in this description includes:
- Remainder Mark
- Usually an ink marking of some sort which indicates that the book was designated a remainder. In most cases, it can be found on...
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