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Customer Centered Selling: Sales Techniques for a New World Economy
by Jolles, Rob
- New
- Condition
- New
- ISBN 10
- 143914463X
- ISBN 13
- 9781439144633
- Seller
-
Victoria, British Columbia, Canada
88 Copies Available from This Seller
(You can add more at checkout.)
Payment Methods Accepted
About This Item
Free Press. New. Special order direct from the distributor
Synopsis
This revised edition of Robert Jolless classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies! When you have a process, you have a way of measuring what you are doing. When you can measure ityou can fix it!" Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the clients "Decision Cycle" and critical "Decision Points." Through the use of case studies, interactive activities, and job aids, anyonefrom a seasoned sales professional to a manager or parentcan not only learn the power to influence behavior, but can implement these ideas as well. Put to good use by Toyota, Disney, NASA, Nortel, General Electric, a dozen universities, and more than fifty financial institutions, Customer Centered Selling provides a step-by-step, consultative process that inspires as it teaches.
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Details
- Bookseller
- Russell Books Ltd
(CA)
- Bookseller's Inventory #
- ING9781439144633
- Title
- Customer Centered Selling: Sales Techniques for a New World Economy
- Author
- Jolles, Rob
- Book Condition
- New
- Quantity Available
- 88
- Binding
- Paperback
- ISBN 10
- 143914463X
- ISBN 13
- 9781439144633
- Publisher
- Free Press
- Place of Publication
- New York
- This edition first published
- 2009-09-15
Terms of Sale
Russell Books Ltd
For further information - (250) 361-4447 (GST applied to all Canadian orders). Shipping prices are based on books weighing 2.2 LB, or 1 KG. Canadian and U.S. orders sent with Automated Package Tracking and delivery confirmation, where available. If your book order is heavy or over-sized, we may contact you regarding any extra shipping costs.
About the Seller
Russell Books Ltd
Biblio member since 2006
Victoria, British Columbia
About Russell Books Ltd
Family owned and operated since 1961. Located in Downtown Victoria selling new, used, and remainder titles in all categories. We also have an extensive selection of Journals, cards and calendars.
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- New
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