Perfect Phrases for Customer Service, Second Edition
by Robert Bacal
- New
- Paperback
- Condition
- New
- ISBN 10
- 0071745068
- ISBN 13
- 9780071745062
- Seller
-
Uxbridge, Greater London, United Kingdom
Payment Methods Accepted
About This Item
Paperback / softback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence.
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Details
- Bookseller
- Ria Christie Collections (GB)
- Bookseller's Inventory #
- ria9780071745062_inp
- Title
- Perfect Phrases for Customer Service, Second Edition
- Author
- Robert Bacal
- Format/Binding
- Paperback / softback
- Book Condition
- New
- Quantity Available
- 1
- Binding
- Paperback
- ISBN 10
- 0071745068
- ISBN 13
- 9780071745062
- Publisher
- Mcgraw-hill
- Place of Publication
- Blacklick, Oh, U.s.a.
- This edition first published
- 2010-12
Terms of Sale
Ria Christie Collections
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
About the Seller
Ria Christie Collections
Biblio member since 2014
Uxbridge, Greater London
About Ria Christie Collections
Hello We are professional online booksellers. We sell mostly new books and textbooks and we do our best to provide a competitive price. We are based in Greater London, UK. We pride ourselves by providing a good customer service throughout, shipping the items quickly and replying to customer queries promptly. Ria Christie Collections
Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...