BIBLIO is the largest independent book marketplace in the world, with over 100 million books.

Skip to content

Measuring the Performance of Public Services
Stock photo: cover may vary

Measuring the Performance of Public Services Hardback - 2012

by Michael Pidd

Add to wish list

Reader reviews for Measuring the Performance of Public Services

Write a review for this book

There are no reviews for this book yet. Be the first to write a review!

Your review will be anonymous unless you login or create an account first.

Overall rating
Remember: You’re rating the book as a work, not the seller or the condition of the specific copy you purchased!

Important Terms and Guidelines

  • Please focus on the book’s content and context. Also, add any personal comments as to how you enjoyed the book. Substantiate your likes and dislikes. You may make comparisons to other books.
  • Reviews must be at least 140 characters in length.
  • Please do not reveal critical plot elements.
  • This is not a help line. Contact customer support if you need help.
Your review must not include:
  • Obscenities, discriminatory language, or other insulting language not suitable for public domain
  • Advertisements, “spam” content, or references to other products, offers or websites.
  • Email addresses, URLs, phone numbers, physical addresses or other contact information.
  • Overly critical comments about other reviews or reviewers
  • Time-sensitive material (i.e. promotional tours, seminars, lectures, etc.)
  • Availability, price, or alternative ordering/shipping information

From the publisher

Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.

Details

  • Title Measuring the Performance of Public Services
  • Author Michael Pidd
  • Binding Hardback
  • Pages 332
  • Volumes 1
  • Language ENG
  • Publisher Cambridge University Press
  • Publication date 2012-02-02
  • Features Bibliography, Index, Table of Contents
  • ISBN 9781107004658 / 1107004659
  • Weight 1.75 lbs (0.79 kg)
  • Dimensions 9.8 x 6.9 x 0.9 in (24.89 x 17.53 x 2.29 cm)
  • Category Politics / Current Events
  • Library of Congress subjects Public administration - Evaluation, Public administration - Management
  • Library of Congress Catalogue Number 2011041130
  • Dewey Decimal Code 352.375
Back to top↑

More Copies for Sale

Measuring the Performance of Public Services: Principles and Practice

Measuring the Performance of Public Services: Principles and Practice

by Michael Pidd

  • New
  • Hardback
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
10
Seller
The Saint Bookstore
Biblio Top Seller
Item price
A$146.72
A$19.20 Delivery to USA

Show details

Description:
Hardback. New. Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.
Add to wish list
Item price
A$146.72
A$19.20 Delivery to USA
Measuring the Performance of Public Services

Measuring the Performance of Public Services

by Michael Pidd

  • New
  • Hardback
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
712
Seller
Ria Christie Collections
Item price
A$150.32
A$15.41 Delivery to USA

Show details

Description:
Hardcover. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses an
Add to wish list
Item price
A$150.32
A$15.41 Delivery to USA
Measuring the Performance of Public Services: Principles and Practice

Measuring the Performance of Public Services: Principles and Practice

by Michael Pidd

  • New
  • Hardback
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
10
Seller
The Saint Bookstore
Biblio Top Seller
Item price
A$151.17
A$19.20 Delivery to USA

Show details

Description:
Hardback. New. Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.
Add to wish list
Item price
A$151.17
A$19.20 Delivery to USA
Measuring the Performance of Public Services: Principles and Practice
Stock photo: cover may vary

Measuring the Performance of Public Services: Principles and Practice

by Michael Pidd

  • New
  • Hardback
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
2
Seller
Revaluation Books
Item price
A$205.15
A$48.23 Delivery to USA

Show details

Description:
Cambridge University Press, 2012. Hardcover. New. 1st edition. 332 pages. 10.25x7.25x0.75 inches.
Add to wish list
Item price
A$205.15
A$48.23 Delivery to USA
Measuring the Performance Of Public Services
Stock photo: cover may vary

Measuring the Performance Of Public Services

by Pidd, Michael,

  • Used
Condition
New
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
5
Seller
GreatBookPrices
Item price
A$209.46
A$5.74 Delivery to USA

Show details

Description:
like new.
Add to wish list
Item price
A$209.46
A$5.74 Delivery to USA
Measuring the Performance of Public Services: Principles and Practice
Stock photo: cover may vary

Measuring the Performance of Public Services: Principles and Practice

by Pidd, Michael

  • Used
  • Good
  • Hardback
Condition
Good
Binding
Hardcover
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
1
Seller
Bonita
Item price
A$215.22
Free Delivery to USA

Show details

Description:
hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Add to wish list
Item price
A$215.22
Free Delivery to USA
Measuring the Performance Of Public Services
Stock photo: cover may vary

Measuring the Performance Of Public Services

by Pidd, Michael,

  • New
Condition
New
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
5
Seller
GreatBookPrices
Item price
A$219.18
A$5.74 Delivery to USA

Show details

Description:
new.
Add to wish list
Item price
A$219.18
A$5.74 Delivery to USA
Measuring the Performance of Public Services
Stock photo: cover may vary

Measuring the Performance of Public Services

by Michael Pidd

  • New
  • Hardback
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
4
Seller
Cold Books
Item price
A$219.19
A$5.74 Delivery to USA

Show details

Description:
Cambridge University Press CUP , pp. 332 . Hardback. New.
Add to wish list
Item price
A$219.19
A$5.74 Delivery to USA
A Concise History of Russia

A Concise History of Russia

by Bushkovitch, Paul

  • Used
  • Paperback
Condition
Used
Binding
Paperback
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
1
Seller
Pentz Booksellers
Item price
A$27.87
A$78.39 Delivery to USA

Show details

Description:
ISBN: 9780521543231
Cambridge University Press | 10 September 2013
Paperback | 518 pages 
Accessible to students, tourists and general readers alike, this book provides a broad overview of Russian history since the ninth century. Paul Bushkovitch emphasizes the enormous changes in the understanding of Russian history resulting from the end of the Soviet Union in 1991. Since then, new material has come to light on the history of the Soviet era, providing new conceptions of Russia's pre-revolutionary past. The book traces not only the political history of Russia, but also developments in its literature, art and science. Bushkovitch describes well-known cultural figures, such as Chekhov, Tolstoy and Mendeleev, in their institutional and historical contexts. Though the 1917 revolution, the resulting Soviet system and the Cold War were a crucial part of Russian and world history, Bushkovitch presents earlier developments as more than just a prelude to Bolshevik power.
Add to wish list
Item price
A$27.87
A$78.39 Delivery to USA
Measuring the Performance of Public Services : Principles and Practice

Measuring the Performance of Public Services : Principles and Practice

by Pidd, Michael

  • Used
  • Hardback
Condition
Used
Binding
Hardcover
ISBN 10 / ISBN 13
9781107004658 / 1107004659
Quantity available
1
Seller
Pentz Booksellers
Item price
A$47.90
A$78.39 Delivery to USA

Show details

Description:
ISBN: 9781107004658
Cambridge University Press | 19 March 2012
Hardback | 332 pages 
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional… Read more
Add to wish list
Item price
A$47.90
A$78.39 Delivery to USA
Show all copies
Back to top↑

Please wait a moment while we load the requested page.