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Customer Perception about Value Added Services Rendered by Banks
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Customer Perception about Value Added Services Rendered by Banks Paperback -

by Lakshmi V. Maha; Raj M. G. Saravana

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This book was carried out to ensure about how the customers are perceived towards the value added services rendered by banks. This research work analysis the concepts of value added services through framework analysis.It focuses about the perception of the customers towards the services like ATM facility, Internet facility, Mobile banking facility, E- banking, E-pay etc., This study helps whether the customers are aware about the services rendered by banks, whether the customers are utilizing their services, how far they are satisfied towards the services offered by banks. This study will help the banking sector to enhance them self by satisfying their customer needs. It reveals how far the demographic profile of the customer like Age, Gender, Marital status, Occupation, Income etc., influence the customer perception towards Value added services.

Details

  • Title Customer Perception about Value Added Services Rendered by Banks
  • Author Lakshmi V. Maha; Raj M. G. Saravana
  • Binding Paperback
  • Pages 88
  • Volumes 1
  • Language ENG
  • Publisher LAP Lambert Academic Publishing
  • Publication date 4/17/201
  • ISBN 9783659210990 / 3659210994
  • Weight 0.31 lbs (0.14 kg)
  • Dimensions 9 x 6 x 0.21 in (22.86 x 15.24 x 0.53 cm)
  • Category Business / Economics / Finance

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Customer Perception about Value Added Services Rendered by Banks
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Customer Perception about Value Added Services Rendered by Banks

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ISBN 10 / ISBN 13
9783659210990 / 3659210994
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VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG , pp. 88 . Papeback. New.
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A$111.84
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Customer Perception about Value Added Services Rendered by Banks
Stock photo: cover may vary

Customer Perception about Value Added Services Rendered by Banks

by Lakshmi, V. Maha

  • Used
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  • Paperback
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Binding
Paperback
ISBN 10 / ISBN 13
9783659210990 / 3659210994
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1
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Description:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Item price
A$116.11
Free Delivery to USA