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Quality Engineering: The missing key to digital CX
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Quality Engineering: The missing key to digital CX Paperback - 2022

by Adonis Celestine

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From the publisher

Experience is the new metric of quality

How can you attract your customers? How can you delight your customers? How can you wow your customers every single time?

Companies that have managed to figure this out are extremely successful in the market. Their success can be attributed to a defining X factor. The X factor is the customer experience factor that makes companies successful and customers loyal. Could you ensure the right quality of experience at every aspect of your product?
Quality engineering in the digital era requires an important perspective shift -from the traditional paradigm centered on product features and functionality to the new hyperattention on providing the right customer experience at every step of the process. Remember you are no longer selling products but you are selling experiences and your quality strategy needs to be aligned with the new realities.

A must read for all digital quality engineers

Details

  • Title Quality Engineering: The missing key to digital CX
  • Author Adonis Celestine
  • Binding Paperback
  • Pages 220
  • Volumes 1
  • Language ENG
  • Publisher Independently Published
  • Publication date 2022-09-07
  • ISBN 9798838994554
  • Weight 0.66 lbs (0.30 kg)
  • Dimensions 9 x 6 x 0.46 in (22.86 x 15.24 x 1.17 cm)
  • Category Computers - General Information

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Quality Engineering: The missing key to digital CX

Quality Engineering: The missing key to digital CX

by Adonis Celestine

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Paperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Experience is the new metric of qualityHow can you attract your customers? How can you delight your customers? How can you wow your customers every single time?Companies that have managed to figure this out are extremely successful in t
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Quality Engineering: The missing key to digital CX
Stock photo: cover may vary

Quality Engineering: The missing key to digital CX

by Adonis Celestine

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  • Paperback
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New
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Paperback
ISBN 10 / ISBN 13
9798838994554 / 9798838994558
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Quality Engineering: The missing key to digital CX
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Quality Engineering: The missing key to digital CX

by Adonis Celestine

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Quality Engineering: The missing key to digital CX
Stock photo: cover may vary

Quality Engineering: The missing key to digital CX

by Adonis Celestine

  • New
Condition
New
ISBN 10 / ISBN 13
9798838994554 / 9798838994558
Quantity available
5
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Item price
A$30.62
A$5.86 Delivery to USA

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A$30.62
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